Privacy Policy for Supporting Hub CIC

Effective Date: 04.2024

At Supporting Hub CIC, accessible from https://supportinghub.co.uk, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Organization name (if applicable)
• Any other information you choose to submit through forms or other communication channels.

Non-Personal Information

We may automatically collect non-personal information when you visit our website, including:

• IP address
• Browser type
• Device type
• Pages visited on our website
• Time and date of visit
• Referring URL
• Other usage data

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, operate, and maintain our website.
• To improve, personalise, and expand our website and services.
• To analyse how you use our website and troubleshoot issues.
• To communicate with you, including sending newsletters, updates, or promotional materials.
• To respond to your inquiries and provide customer support.
• To monitor and analyse usage and trends to enhance user experience.
• To comply with legal obligations and protect our rights.

3. Sharing Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, and customer support.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Security

We take security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• The right to access, update, or delete the information we have on you.
• The right to request correction of incorrect or incomplete data.
• The right to object to or restrict our processing of your data.
• The right to withdraw your consent at any time where we rely on consent to process your personal information.

To exercise these rights, please contact us using the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: INFO@SUPPORTINGHUB.CO.UK
• Phone: (Not provided)
• Address: WWS – Suite 5 Oxford Street Industrial Estate, Vulcan Road, Bilston, West Midlands, WV147LF, ENGLAND

Thank you for trusting Supporting Hub CIC with your information. We are committed to protecting your privacy.